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Post by beth on Apr 30, 2013 10:53:16 GMT -5
The first thing I noticed when I got here this a.m. was random no-show of the karma symbols and points in the short profile to the left of the post windows. It's very strange because there's no set pattern ... some topics within the same category show karma and some do not. PM does not at the moment.
I checked the plug-in but it looks fine. Then, I went over to Support and put in a request for help. At the moment, I'm waiting to hear from them.
As a precaution, please make a note of you current karma count in case there's a breakdown somewhere in the chain. I have a general idea where most everyone sits with this but having your own notes would help. With the Derby event, KP is even more important than usual. Hopefully, this is a small problem and will be corrected soon.
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Hunny
Apprentice
Posts: 195
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Post by Hunny on Apr 30, 2013 11:08:18 GMT -5
We're using the same plug in at two other boards and we're having the same problem. I went to the thread at Proboards where this plug in came from and asked what the fix is. If I get an answer, will let you know..
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Post by beth on Apr 30, 2013 11:29:04 GMT -5
We're using the same plug in at two other boards and we're having the same problem. I went to the thread at Proboards where this plug in came from and asked what the fix is. If I get an answer, will let you know.. Thanks Honey. Ditto
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Post by beth on Apr 30, 2013 11:33:29 GMT -5
I now have a reply from Red Bassett who is going to take a look.
(fingers crossed)
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Hunny
Apprentice
Posts: 195
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Post by Hunny on May 13, 2013 14:00:37 GMT -5
Did you hear anything Beth? I was told there's no solution being offered at this time. However at the thread where we got this plug in, I see that the plug in has been updated at least once and that implies a recommendation to change to the newer plug in; but people are complaining of random jumps in the karma amounts, and the developer said he wont be able to update it again and correct that for several weeks.
So there is a newer plug in to try. But, me, I'm going to wait. We may not be able to see the kharma all the time as it is now, but at least the numbers don't change by themselves. I'll wait until he fixes it again. Several weeks he says. *shrug* (I hope he gets it right, finally, because this has been going on for a while!
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Post by beth on May 13, 2013 14:27:40 GMT -5
No, we're going to wait. We have the karma twins here and there (this thread for instance), and the count seems fairly steady. No big rush.
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